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What You Agree To When You Use ssh8

Using ssh8 means you accept the terms set out on this page — covering account eligibility, wallet use, and how we handle your data.

Account EligibilityWallet & Payment RulesData HandlingJurisdiction NoticeContact Rights
ssh8 What You Agree To When You Use ssh8
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

Data We Collect

We collect registration details, transaction records from bKash, Nagad, and Rocket, and session activity. This data is used to verify your account, process withdrawals, and meet our compliance obligations.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact us immediately via live chat and we will lock the account while we investigate.

Data Retention and Requests

We retain account and transaction data for the period required under applicable law. To request a copy of your data or ask for deletion, submit a written request through the Account Help Centre.

LEGAL CONTACT

How to Reach Us on Legal Matters

Team online

Email Support

Send legal queries, account disputes, or data requests to our support address. We aim to respond within two business days and will confirm receipt of your message.

Live Chat

For urgent account or eligibility questions, open the live chat from your account dashboard. Our team can escalate legal concerns to the right department directly.

Account Help Centre

Our help centre covers account closure, wallet disputes, and data access requests. Log in, go to Account Settings, and select the Help option to submit a formal request.

Common Questions About These Terms

Eligibility depends on your local law and the regions we currently serve. If online casino activity is restricted where you are, you should not open an account. We do not override local legal restrictions.

Any balance in your account wallet at the time of suspension is held pending a review. We will contact you via your registered email to explain the next steps and the timeline for resolution.

Log in, go to Account Settings, and submit a data access request through the Help Centre. We will process it within the timeframe required by applicable law and send the data to your registered email.

Yes. Submit a deletion request through the Account Help Centre. Some transaction records may be retained for the period required under law even after your account is closed.

These terms are governed by the laws of the jurisdiction under which ssh8 is licensed. Any dispute that cannot be resolved through our support channels will be referred to the appropriate legal process under that jurisdiction.

Contact us via live chat for urgent matters or email for formal disputes. Include your account ID, the payment method used — bKash, Nagad, or Rocket — and a description of the issue so we can investigate promptly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.